training Offered

TITLE: Introduction to CRM and platform
Duration: 2 Days
Cource Content:
  • What is CRM
  • Overview of Cloud
  • Introduction to CRM and platform"
  • Administration Essentials - Administration, Configuration
  • Relationship- User master details, lookup and many to many relationship, Custom Page Layout
  • Creating automated business processes using workflows
  • Data Validations to ensure data integrity & Creating data validation rules, Design Methodology
  • Apex Programming
  • User Interface through Visual Force
  • Security and Access
  • Analytics
  • Extending Sales Force
  • Data Loader
  • Testing in CRM